This Privacy Notice explains how we collect, use, disclose, and safeguard your information in compliance with the Swiss Federal Act on Data Protection (FADP), the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws. This notice applies to Personal Data collected through our Website and Service. By using our Website, You agree to the terms outlined in this Privacy Notice.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Such as business directories, media publications, or social networks.
Definitions
For the purposes of this Privacy Policy:
Service refers to the Website.
Website refers to Iniox, accessible from https://www.iniox.ch/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Iniox, Voie du Chariot 3/4th floor, 1003Lausanne.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Switzerland
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Information We Collect and How We Collect It
We may collect Personal Data through the following methods:
Directly from You: When You fill out forms, contact Us, or use Our Service.From Third Parties: Referrals from clients, partners, or publicly available data.
From Public Sources: Such as business directories, media publications, or social networks.
Automatically: Through Cookies, analytics tools, and tracking technologies (e.g., Google Analytics, Leadfeeder Tracker, Hotjar).
From Third Parties: Referrals from clients, partners, or publicly available data.
Types of data collected include:
Contact Information (e.g., name, email, phone).
Company Information (e.g., organization name).
Technical Data (e.g., IP address, Device details).
Sensitive Data (e.g., health or biometric data, only with explicit consent).
Usage Data (e.g., duration of a page visit)
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Sensitive Data Handling
For Sensitive Personal Data, we ensure processing occurs only with explicit consent, as required under both the FADP and GDPR. This includes additional protections for health, biometric, and other Sensitive Information.
How We Use Your Information
We process your Personal Data to:
Respond to inquiries and provide services.
Improve Our Website and Service.
Personalize user experiences.
Conduct market research and gather insights.
Manage CRM systems for internal record-keeping.
Fulfill legal obligations and respond to regulatory inquiries.
Contact You via email, telephone, SMS, or other forms of communication regarding updates to Our Service or related products.
Third-Party Recipients
Your data may be shared with the following categories of recipients:
Service providers assisting in hosting, analytics, or marketing.
Authorities or regulators requiring compliance with legal obligations.
Vendors supporting operational processes, including customer relationship management tools.
Legal Basis for Processing
Our processing is based on:
Consent: For marketing and processing sensitive data.
Legitimate Interests: To enhance services and communicate effectively.
Contractual Necessity: For agreements with you or your company.
Legal Obligations: To comply with applicable regulations, including the FADP, GDPR, and CCPA.
Data Sharing
We do NOT sell Your Personal Data. However, we may share Your data with:
Service Providers: For hosting, analytics, or marketing purposes.
Legal Authorities: To comply with legal obligations, court orders, or law enforcement requests.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
Third-Party Tools: Such as Google Analytics, Facebook Pixel, and Hotjar (see Cookies Policy for details).
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
International Data Transfers
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
For data transferred outside the EEA, we implement the following safeguards:
Standard Contractual Clauses (SCCs) approved by the European Commission.
Switzerland’s adequacy framework, which recognizes certain jurisdictions with adequate data protection standards.
Encryption and secure storage mechanisms for Sensitive Data.
Data Retention
We retain data for as long as necessary to:
Provide services.
Comply with legal obligations.
Resolve disputes or regulatory inquiries.
When no longer needed, data is securely deleted or anonymised.
Your Rights
For Swiss Residents (FADP):
Swiss residents have the following rights under the FADP:
Right to Access: Obtain a copy of personal data processed by us.
Right to Correction: Request correction of inaccurate or incomplete personal data.
Right to Deletion: Request deletion of personal data, subject to legal retention obligations.
Note: Unlike GDPR, the FADP does not grant a right to data portability.
For EEA Residents (GDPR):
Right to Access: Request a copy of Your Personal Data.
Right to Rectification: Correct inaccurate Your Personal Data.
Right to Erasure: Request deletion of Your Personal Data.
Right to Restrict Processing: Limit how Your Personal Data is used.
Right to Data Portability: Receive Your Personal Data in a portable format.
Right to Object: Object to the processing of Your Personal Data for purposes such as direct marketing.
Right to Withdraw Consent: Withdraw consent where We rely on it for processing.
For U.S. Residents (CCPA and CPRA):
Right to Know: Request details about the categories and specific pieces of Personal Data collected.
Right to Delete: Request deletion of Your Personal Data we have collected.
Right to Opt-Out: Choose not to have Your Personal Data sold or shared with third parties.
Right to Correct: Request correction of inaccurate Personal Data.
Right to Limit Use of Sensitive Data: Restrict the use of sensitive personal information to what is necessary for providing the Service or fulfilling legal obligations.
Right to Non-Discrimination: Exercise Your privacy rights without being denied goods or services or facing discrimination.
Dispute Resolution Mechanism
Any disputes arising under this Privacy Notice will be resolved through:
Mediation or Arbitration: Parties agree to attempt mediation or arbitration before initiating legal proceedings.
For more details, contact us at info@iniox.ch.
Data Security
We employ robust security measures, including encryption, secure servers, and access controls, to protect your Your Personal Data from unauthorized access or loss.
In the event of a data breach posing a high risk to the rights and freedoms of Swiss residents, we will notify the affected individuals and the Swiss Federal Data Protection and Information Commissioner (FDPIC) as required under the FADP.
Notification for Terminations
In case of account suspensions or terminations, we will notify affected users by email with details regarding the reason and steps to address any potential concerns.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both Session and Persistent Cookies for the purposes set out in our Cookies Policy.
Children’s Privacy
Our services are not directed to children under the age of 16 (13 under U.S. law). If we learn that we have collected data from a minor, we will delete it promptly. Parents may report such instances to info@iniox.ch.
Governing Law
This Privacy Notice is governed by the laws of Switzerland. For residents of the United States, compliance with federal and applicable state laws, including California, is applicable.
Changes to This Privacy Notice
This policy may be updated periodically. Changes will be posted on this page with the updated effective date.
Contact Us
For questions or concerns about this Privacy Notice, contact us:
Email: info@iniox.ch
Address: Voie du Chariot 3/4th floor, 1003 Lausanne
Phone: +31 10 899 8278